Our products and services are designated due  to the needs of customers and demand of  time. Xalq Bank customers will control their plastic cards accounts  in distance through  mobile or even stationary  phones, not necessarily approaching the Bank.

What is phone banking?

Using this service customers  benefit from the below mentioned services by calling AzeriCard processing center which is active 24/7  hours:

• Checking card balance
• Blocking the card
• Unblocking the card
• SMS notification

Identification of cards

There are two options to identify cards:

• Authentication via SMS-password (a six-digit code sent to the mobile phone only of SMS-notifications users)
• Authentication by a one-time password from the password list (a list can be obtained from any ATMs served via AzeriCard. This type of authentication is also used during registration and use of Internet Banking and 3D Secure).

Advantages of the phone banking

Phone banking helps to block lost or stolen cards in safe and quick way. At the meantime, this service enables to unblock cards after wrong dial in ATMs, to check card balance, activating SMS notification, changing the number of registered numbers in distance smoothly.

How to use phone banking?

Phone banking service is available by calling:

• 194
• *2273
• (012) 5984697
• (012) 5984376

Tariffs

Service is free of charge.