Privileges

VISA Concierge service

Visa Concierge is a service that provides customers with personalized services on both professional information support and fulfilment of orders 24/7 in any part of the world. To activate the service is free.

Telegram chat-bot
Viber chat-bot

Lounge Key service

This service allows the Visa Platinum cardholders to use very comfortable halls in the most airports around the world. Program provides the customer with comfortable and convenient room, irrespective of the airline and travel class. It is possible to find business halls in airports using https://www.loungekey.com/en/visacisseeloungeprogramvi/our-lounges site.

For Visa Platinum cardholders possibility to 2 times free use of Lounge Key services a year. Lounge Key is 32 USD per service when the free pass limit is exceeded.

To use free access to Lounge Key at business lounges, you have to pay with your Visa Platinum card up to 100 AZN contactless using a smartphone or smart watch for during 35 days before.(Transactions made in last 5 days are not considered)

Fast Track Service

Save your time and money and pass the airport check-in process with a Visa Platinum card. Service is available at the following airports:

Istanbul (IST);
Larnaca, Republic of Cyprus (LCA);
Milan-Malpensa (MXP), Milan-Bergamo (BGY), Rome-Fiumicino (FCO), Rome-Ciampino (CIA), Italy;
Barcelona (BCN), Gran Canaria (LPA), Palma (PMI), Alikante (ALC), Valencia (VLC),Malaga (AGP), Spain.

In order to use the service, please open Visa Concierge chatbot, navigate to Visa Travel menu and touch the Fast Track International button. Then select the airport, fill in the necessary information and upload the PDF file with QR code required for Fast Track service.

For free service you have to pay with your Visa Platinum card up to 100 AZN contactless using a smartphone or smart watch for during 35 days before. (Transactions made in last 5 days are not considered)

Service” Driver"

Premium cardholders are provided with” Driver " service from 189 TAXI
To benefit from the service”

Login to Visa chat bot
Select Driver button
Add your card
Accept the rules and save your contact number.
189 TAXI to clarify the details of the order their coordinators will contact you.

Visa Infinite cardholders can use the service 2 times a year.

The offer is valid until August 1, 2024

2 GB free internet roaming

In order to use the promotion, you have to enter to the Visa chatbot in Telegram, press the "AzercellRouming" button and follow the instructions. Visa Platinum cardholders can use the service twice a year.

The offer is valid until September 31, 2024

Free transfer service

Holders of Xalq Bank's Visa Platinum card will be able to use free transfer service within Baku and Absheron Peninsula upon departure/arrival at Heydar Aliyev International Airport (GYD). Booking of the service is carried out through the Visa Concierge Chat-Bot. To use the service:

Be sure to register on the Visa Concierge Chat Bot;
In the ”airport transfer“ menu, select ”order Service ";
Accept the rules;
Indicate flight number, date, number of persons and baggages, Your Name, Surname and contact number;
Receive notification of the order confirmation.

Visa Platinum card holders can use this service 2 times a year. The offer is valid until August 31, 2024.

"Istanbul transfer" service

Xalq Bank's Visa Platinum cardholders can use the free transfer service when traveling to/from New Istanbul (IST) and Sabiha Gökçen Airport (SAW) in Istanbul. The order of the service is made through the Visa Concierge chat-bot.

Go to the "Order service" section in the "Airport transfer" menu in the chat-bot;
Read and accept the rules;
Enter the flight number, date, number of persons, number of luggage, your name, surname and contact number;
Receive order confirmation notification.

Visa Platinum cardholders can use this service 2 times a year. Offer valid until October 30, 2024.

To use this service for free, you need to make a contactless payment of AZN 100 via smartphone or smart watch with your Visa Platinum card within 35 days. (the settlements of the last 5 days are not taken into account)

Free vitamin D (25-OH Vitamin D) analysis

VISA Infinite holders can take advantage of free laboratory services for vitamin D (25-OH Vitamin D) analysis 2 times a year in Baku, ganja and Sumgayit.

To take advantage of the offer:

Link to the secured family button in the Visa Concierge Chat-Bot;
Inform the concierge service that you would like to use the vitamin D verification service;
Provide the required information: your actual address of residence in Azerbaijan, your contact details, as well as the date and time you want to give an analysis;
Do not take food for 8 hours before taking the test to get accurate results;
The result will be sent to you by e-mail within 24 hours.

The offer is valid until March 31, 2024.