• VISA Concierge service

Visa Concierge is a service that provides customers with personalized services on both professional information support and fulfilment of orders 24/7 in any part of the world. To activate the service is free.

Telegram chat-bot
Viber chat-bot

  • DragonPass business lounges

Text for Platinum: This service allows holders of the bank's Visa Platinum cards to use more than 1,200 high-comfort lounges at many airports around the world. The program provides the client with high comfort and convenient conditions, regardless of the airline and ticket class. You can find a list of airports in the Visa Airport Companion application, which you need to download from the AppStore or Play Market, or in the Visa.Concierge chat bot.

For Visa Platinum cardholders possibility to 2 times free use of Lounge Key services a year. Lounge Key is 32 USD per service when the free pass limit is exceeded.

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

Offer valid until December 31, 2025.

  • Fast Track Service

Save your time and money and pass the airport check-in process with a Visa Platinum card. Service is available at the following airports:

Istanbul (IST); Larnaca (LCA), Milan-Malpensa (MXP), Milan-Bergamo (BGY), Rome-Fiumicino (FCO), Rome-Ciampino (CIA), Barcelona (BCN), Gran Canaria (LPA), Palma (PMI), Alikante (ALC), Valencia (VLC), Malaga (AGP), Catania (CTA), Neapol (NAP), Berlin (BER), Frankfurt (FRA), Tbilisi (TBS), Skopje (SKP)

In order to use the service, please open Visa Concierge chatbot, navigate to Visa Travel menu and touch the Fast Track International button. Then select the airport, fill in the necessary information and upload the PDF file with QR code required for Fast Track service.

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

  • Fast Line

You can save time by going through the registration process at Baku's Heydar Aliyev International Airport with a Visa Platinum card.

expedited flight check-in procedure;
fast delivery of luggage with porter service;
queue-free passage through passport control during departure and arrival;
These benefits are also valid for 1 child under the age of 12 traveling on the same flight.
Visa Platinum cardholders can use the service twice a year.Offer valid until 31 December 2024

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

  • 2 GB free internet roaming

In order to use the promotion, you have to enter to the Visa chatbot in Telegram, press the "AzercellRouming" button and follow the instructions. Visa Platinum cardholders can use the service twice a year.

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

The offer is valid until December 31, 2024

Transfer service

Xalq Bank Visa Platinum cardholders can use the free transfer service upon departure/arrival at airports in Azerbaijan, Turkey and the UAE.
Currently, the service is available at the following airports:
Azerbaijan:

  •  Heydar Aliyev International Airport (GYD) in Baku and the Absheron Peninsula.

Turkey:

  •  Alanya, Gazipaşa-Alanya International Airport (GZP)
  •  Antalya, Antalya International Airport (AYT)
  •  Bodrum, Milas-Bodrum International Airport (BJV)
  •  Izmir, Adnan Menderes International Airport (ADB)
  •  Istanbul, Sabiha Gökçen International Airport (SAW) and Istanbul International Airport (IST)

UAE:
Abu Dhabi Airport
Dubai Airport

Visa Platinum cardholders can use the service twice a year. The service is ordered via the Visa Concierge chatbot:

  •  In the chatbot, go to the “Order a service” section in the “Airport transfer” menu;
  •  Read and accept the rules;
  •  Enter the flight number, date, number of people, number of luggage, your name, surname and contact number;
  •  Receive a notification about the confirmation of the order.

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)


The offer is valid until March 31, 2025.

  • Free vitamin D (25-OH Vitamin D) analysis

VISA Infinite holders can take advantage of free laboratory services for vitamin D (25-OH Vitamin D) analysis 2 times a year in Baku, ganja and Sumgayit.

To take advantage of the offer:

  1. Link to the secured family button in the Visa Concierge Chat-Bot;

  2. Inform the concierge service that you would like to use the vitamin D verification service;

  3. Provide the required information: your actual address of residence in Azerbaijan, your contact details, as well as the date and time you want to give an analysis;

  4. Do not take food for 8 hours before taking the test to get accurate results;

  5. The result will be sent to you by e-mail within 24 hours.

The offer is valid until May 31, 2025.

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

Offer valid until December 31, 2024.

  • Free Covid-19 test in the "Sağlam Ailə" networks

For Visa Platinum cardholders possibility to 2 times free use of this service a year. The offer is valid untill 31.12.2024.

  • in AZN/USD/EUR/GBP currency

  • 24/7 cash withdrawal at ATM

  • online payments

  • paying for products and services at trade centers

  • availability of free top-up

  • various campaigns and discount offers

  • Apple Pay and Google Pay service

  • modern and convenient XalqOnline application

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Platinum card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

XalqOnline mobile application

Functional and convenient XalqOnline system allows you to make bank transactions and control the card balance.

XalqKart PETROL

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XalqKart PETROL
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Google Pay is available for Xalq Bank cards!
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