Privileges

VISA Concierge service

Visa Concierge is a service that provides customers with personalized services on both professional information support and fulfilment of orders 24/7 in any part of the world. To activate the service is free.

Telegram chat-bot
Viber chat-bot

DragonPass business lounges

This service allows holders of the bank's Visa Infinite cards to use more than 1,200 high-comfort lounges at many airports around the world. The program provides the client with high comfort and convenient conditions, regardless of the airline and ticket class. You can find a list of airports in the Visa Airport Companion application, which you need to download from the AppStore or Play Market, or in the Visa.Concierge chat bot.

For Visa Infinite cardholders possibility to 6 times free use of Lounge Key services a year. Lounge Key is 32 USD per service when the free pass limit is exceeded.

To use the service for free, you must make a contactless payment of 300 AZN with your Visa Infinite card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

Offer valid until December 31, 2025.

Fast Track Service

Save your time and money and pass the airport check-in process with a Visa Infinite card. Service is available at the following airports:

Istanbul (IST); Larnaca (LCA), Milan-Malpensa (MXP), Milan-Bergamo (BGY), Rome-Fiumicino (FCO), Rome-Ciampino (CIA), Barcelona (BCN), Gran Canaria (LPA), Palma (PMI), Alikante (ALC), Valencia (VLC), Malaga (AGP), Catania (CTA), Neapol (NAP), Berlin (BER), Frankfurt (FRA), Tbilisi (TBS), Skopje (SKP)

In order to use the service, please open Visa Concierge chatbot, navigate to Visa Travel menu and touch the Fast Track International button. Then select the airport, fill in the necessary information and upload the PDF file with QR code required for Fast Track service.

Visa Infinite cardholders can use the service 6 times a year.

Fast Line

You can save time by going through the registration process at Baku's Heydar Aliyev International Airport with a Visa Infinite card.

expedited flight check-in procedure;
fast delivery of luggage with porter service;
queue-free passage through passport control during departure and arrival;
These benefits are also valid for 1 child under the age of 12 traveling on the same flight.
Visa Infinite cardholders can use the service 6 times a year.Offer valid until 31 December 2024

To use the service for free, you need to make a contactless payment of AZN 100 via smartphone or smart watch with your Visa Infinite card within 35 days.(the settlements of the last 5 days are not taken into account)

To use the service for free from December 3, 2024, you must make a contactless payment of 300 AZN with your Visa Infinite card via smartphone or smartwatch within 35 days. (payments from the last 5 days are not taken into account)

2 GB free internet Azercell roaming

Take advantage of Xalq Bank Visa Infinite card with free access to the Airport Baku Premium Lounge located at the Heydar Aliyev International Airport 6 times a year.

The offer is valid until December 31, 2024

Transfer service

Xalq Bank Visa Infinite cardholders can use the free transfer service upon departure/arrival at the airports of Azerbaijan and Turkey.
Currently, the service is available at the following airports:
Azerbaijan:
• Heydar Aliyev International Airport (GYD) in Baku and the Absheron Peninsula.
Turkey:
• Alanya, Gazipaşa-Alanya International Airport (GZP)
• Antalya, Antalya International Airport (AYT)
• Bodrum, Milas-Bodrum International Airport (BJV)
• Izmir, Adnan Menderes International Airport (ADB)
• Istanbul, Sabiha Gökçen International Airport (SAW) and Istanbul International Airport (IST)

Visa Infinite cardholders can use the service 6 times a year. The service is ordered via the Visa Concierge chatbot:
• In the chatbot, go to the “Order a service” section in the “Airport transfer” menu;
• Read and accept the rules;
• Enter the flight number, date, number of people, number of luggage, your name, surname and contact number;
• Receive a notification about the confirmation of the order.

The offer is valid until December 31, 2024.

International Travel Insurance

Travel insurance service is provided to Visa Infinite cardholder and family members accompanying him/her during the travel by the insurance company licensed for Visa Infinite Benefits Program. With a Visa Infinite card the maximum amount that you can receive for insured event is 2.5 million USD.

Free vitamin D (25-OH Vitamin D) analysis

VISA Infinite holders can take advantage of free laboratory services for vitamin D (25-OH Vitamin D) analysis 6 times a year in Baku, ganja and Sumgayit.

To take advantage of the offer:

Link to the secured family button in the Visa Concierge Chat-Bot;
Inform the concierge service that you would like to use the vitamin D verification service;
Provide the required information: your actual address of residence in Azerbaijan, your contact details, as well as the date and time you want to give an analysis;
Do not take food for 8 hours before taking the test to get accurate results;
The result will be sent to you by e-mail within 24 hours.